TTEC work-from-home internet requirements

Minimum

15 Mbps download, 1.5 Mbps upload, latency under 120 ms

Connection

Not stated

How they check

own system check during application (latency tested to TTEC server)

Source

From the company's own page: athome.ttecjobs.com, checked 2026-10-12

“120ms when testing to our server is the maximum allowable latency.”

Notes: Tiers: 15-29/1.5-2.9 'Good' (most projects); 30+/3+ 'Fast' (all projects). 0% packet loss, 99.99% stable. Home Wi-Fi only on specific client assignments; FAQ says initial assessment requires hardwiring to router. Windows PC only.

Do you meet it?

Run a 25-second test from where you will work, on the device you will use. You'll see a pass or fail against TTEC's published minimum, and get a permanent result link our server measured itself, with the city it ran in. You can send that link with your application instead of a screenshot.

Testing on WiFi when they require a cable? Plug in first: WiFi is usually slower and less steady, and some employers check how you are connected.