Remote job internet requirements · Call centres and BPOs

Transcom (US/Canada) work-from-home internet requirements

Minimum
20 Mbps download, 3 Mbps upload, latency under 100 ms
Connection
Wired (Ethernet) required
How they check
internet speed assessment during application (per search snippet)
Source
From a third-party repost of a job posting: ratracerebellion.com, checked 2026-10-12
“DSL, Fiber, or Cable Internet that is hardwired into a modem/router via Ethernet”

Notes: No dial-up, wireless, mobile hotspot or satellite. Repost dated May 2025.

Do you meet it?

Run a 25-second test from where you will work, on the device you will use. You'll see a pass or fail against Transcom (US/Canada)'s published minimum, and get a permanent result link our server measured itself, with the city it ran in. You can send that link with your application instead of a screenshot.

Test against Transcom (US/Canada)'s minimum

Testing on WiFi when they require a cable? Plug in first: WiFi is usually slower and less steady, and some employers check how you are connected.

Welp is not affiliated with Transcom (US/Canada). Requirements change and can differ by program and country; follow the instructions in your own application. Something out of date? Tell us.

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