Remote job internet requirements · Call centres and BPOs

Concentrix work-from-home internet requirements

Minimum
40 Mbps download, 10 Mbps upload
Connection
Wired (Ethernet) required
How they check
official FAQ: internet speed and system requirements tested during online assessment
Source
From a job posting: jobs.concentrix.com, checked 2026-10-12
“High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)”

Notes: US licensed insurance agent post; figures vary by program. No wireless/hotspot/satellite. Other posts: US seasonal CSR 10/3 hardwired (third-party repost Jan 2025, https://selfmadesuccess.com/concentrix-wfh/); Philippines WFH 30 Mbps+ (third-party, https://hackquest.io/jobs/527436). Official FAQ (jobs.concentrix.com/faqs/) gives no number.

Do you meet it?

Run a 25-second test from where you will work, on the device you will use. You'll see a pass or fail against Concentrix's published minimum, and get a permanent result link our server measured itself, with the city it ran in. You can send that link with your application instead of a screenshot.

Test against Concentrix's minimum

Testing on WiFi when they require a cable? Plug in first: WiFi is usually slower and less steady, and some employers check how you are connected.

Welp is not affiliated with Concentrix. Requirements change and can differ by program and country; follow the instructions in your own application. Something out of date? Tell us.

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